Partnership with 211 to Provide Transportation Options for Covid-19 Vaccine Appointments

April 15, 2021 – Service Will Help Connect Seniors and People with Mobility Issues to Available Providers: Stefanson

The Manitoba government is launching a new partnership with United Way’s 211 Manitoba to help connect seniors and people with mobility issues to transportation services that can get them to their COVID-19 vaccination appointments, Health and Seniors Care Minister Heather Stefanson announced today.

“We are pleased to offer another option for seniors and people with mobility challenges who may need a little help to get to their vaccine appointment,” said Stefanson. “Seniors can call a single number, no matter where they live in the province, to find out what transportation services might be available. This will help make the process simpler and easier, while providing a valuable service to Manitobans who need it, so they can get their vaccine and protect themselves against the COVID-19 virus.”

United Way’s 211 Manitoba is a free service that provides information and referral to a full network of community-based social, health and government services. Beginning today, 211 Manitoba is ready to connect seniors and people who have mobility issues with whatever transportation services are available to help them get to their vaccine appointment. This work is being done in partnership with Transportation Options Network for Seniors (TONS).

“For many people, knowing where to turn for help can be challenging and overwhelming. We know that 211 Manitoba provides a valuable service for Manitobans, especially during times of community crisis,” said Connie Walker, president and CEO of United Way Winnipeg. “Now, seniors and others with mobility impairments can speak directly with a service navigator who will listen to their needs and work with them to identify transportation options and other resources in their community.”

Once an eligible person has a confirmed COVID-19 appointment, they can call 211 with the date, time and location. The 211 navigators will help them identify available options and connect them with the transportation provider they choose. Individuals are responsible for the cost of their transportation service, which could include handi-transit, taxi or a shuttle service.

“As a provincewide not-for-profit organization with vast knowledge of the transportation options and resources across Manitoba, we are pleased to support this project,” said Samantha Rodeck, executive director of TONS. “We value the opportunity to connect seniors and those with additional mobility needs to transportation options that enhance quality of life and are necessary for aging in place.”

The minister noted the goal of this service is to reduce barriers to attending a vaccine appointment by providing a single window that helps ensure eligible people are aware of all their transportation options.  

For more information about this transportation service and Manitoba’s vaccine campaign, visit   

– 30 –

link to external source

This entry was posted in other. Bookmark the permalink.